Privacy Policy for Aloo Mashaweer

Last Updated: [20 Oct-2024]

Aloo Mashaweer values the privacy of its users and is committed to protecting it. This Privacy Policy explains how we collect, use, and disclose information through our application, "Aloo Mashaweer." By using our app, you agree to the terms outlined below.

1. Information We Collect

a. Personal Information

We collect personal information, including but not limited to:

• Name and Contact Information (e.g., phone number, email)
• Identification Data for verifying driver credentials and enabling account management
• Payment Information to process transactions and track orders

b. Usage Information

We gather information about how users interact with the app to enhance our services. This includes:

• Location data, enabling location-based services and navigation
• Device information, such as IP address, operating system, and device model

2. How We Use Your Information

We use the information collected for the following purposes:

• To provide and improve app services and user experience
• To process and verify payments for transactions
• To manage user wallets, including tracking balances and charging features
• To ensure user security and prevent fraud

3. Wallet, Payments, and Transaction Data

a. Wallet

Aloo Mashaweer includes a User Wallet feature that allows users to load funds into their in-app wallet for easier transactions. Users can charge the wallet balance using various payment methods. Wallet funds can be used for future rides or deliveries within the app.

b. Payment Methods

Aloo Mashaweer supports multiple payment methods for user convenience, including:

• Apple Pay: For compatible devices, Apple Pay is available as a secure, fast, and easy payment option. Apple Pay Transactions Our app uses Apple Pay to facilitate secure transactions. When you make a purchase with Apple Pay, we do not receive any personal financial information such as your credit card number. Your transaction details and data are managed by Apple and processed according to Apple’s Privacy Policy
• STCPay: For users in supported regions, STCPay can be used for secure transactions within the app.
• Visa and Card Payments: Users can pay using Visa or other card providers, providing a safe and convenient way to make transactions.

4. Sharing of Information

We may share personal information with:

• Third-Party Payment Providers: For processing transactions through STCPay, Visa, Apple Pay, or other card payment providers. These third parties may access your payment data only to the extent necessary to process your transactions securely.
• Delivery Partners: To enable accurate order tracking and fulfill delivery requirements.

5. Security of Your Information

We prioritize the security of your data and use industry-standard measures to protect it. However, no method of electronic storage or Internet transmission is 100% secure, so we cannot guarantee absolute security.

6. Changes to This Policy

This policy may be updated periodically. We will notify users of significant changes through the app or by other communication methods.

7. Contact Us

If you have questions about this Privacy Policy, please contact us at:

Email: aloomashaweer@aloo.com

Phone: +966505644500

By using Aloo Mashaweer, you acknowledge that you have read and agree to this Privacy Policy.